Shipping Policy

Last updated: July 28, 2026

Thank you for shopping with House of Ristich. We carefully pack each order and appreciate your patience while it makes its way to you.

Processing and Shipping Schedule

Orders are packed and shipped every Monday morning.

Orders placed after our Monday shipment has been sent may ship the following Monday. During holidays, sales, or periods of high order volume, processing may take a little longer.

Shipping Method and Delivery Times

House of Ristich currently ships within the United States only.

Because our fragrance products contain alcohol, orders are shipped by ground service through USPS Ground Advantage or UPS Ground. We select the carrier based on the delivery address and order needs.

After an order has shipped, delivery typically takes 2 to 8 business days depending on the destination and carrier handling.

Delivery estimates are not guaranteed and may be affected by weather, holidays, carrier delays, or other circumstances outside of our control.

Shipping Rates

Shipping rates are calculated at checkout based on your delivery address and order details. Any available shipping options and costs will be shown before you complete your purchase.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear after the label has been created.

Address Changes

Please double-check your shipping address before placing your order. If you need to make a change, contact us as soon as possible at houseofristich@gmail.com.

We cannot guarantee address changes once an order has been packed or shipped. If a package is returned to us because of an incorrect or incomplete address, the customer may be responsible for the cost of reshipping the order.

Delayed, Lost, or Marked Delivered Packages

Once a package has been accepted by USPS or UPS, delivery timing is controlled by the carrier.

If your package is marked as delivered but cannot be located, please check with household members, neighbors, your local post office, UPS location, or delivery driver first. Occasionally, a carrier may scan a package as delivered shortly before it arrives.

If you still cannot locate your package after 48 hours, contact us at houseofristich@gmail.com and we will do our best to assist you.

Damaged or Incorrect Orders

If your order arrives damaged, leaking, or incorrect, please contact us within 7 days of delivery at houseofristich@gmail.com. Include your order number and clear photos of the item, packaging, and shipping label so we can review the issue and make it right.

Local Pickup

If local pickup is available at checkout, you will receive an email when your order is ready for pickup. Please bring your order confirmation when collecting your order.